Remember how hard we’ve been working to roll out our new platform? Well, we’re almost done. It’s coming. So get ready!
But before we can start to enjoy the benefits of our new platform, we have to cater to a bit of maintenance.
Having that said, we’re about to launch Phase 2 of our system upgrade. Now, we know what you’re thinking. “Phase 1? Phase 2?!? How many phases are there?” Not to worry. This is the last anticipated phase to complete the upgrade to our new filecloud, and we promise to knock your socks off.
Our maintenance window is planned for Saturday November 29th at 2:00 a.m. EST.
We’ll be working on our database and reconfiguring hardware within our datacenters, which means there may be a short period you may not be able to access your files or the File Qube web site. Now in order to keep downtime to a minimum during this upgrade we have decided that we will roll out some minor upgrades and releases during the week prior to the Phase 2 upgrade.
So just how long will this “short period” last? We’re anticipating not more than 15 minutes. That’s it. So 15 minutes and you’ll be right back to browsing your favorite site ;)
Update: Phase 2 of our system upgrades deployed successfully. No downtime occurred.
Thanks for the heads up but I thought 2.0 already went live. Keep up the great works!
Any problems happening tonight?
@Kathy - nothing showing up on our systems that we are aware of. Could you email us a description of your problem @ support (at) fileqube.com so we can look into it?
Just so that you’re aware, we will be performing some minor updates tomorrow afternoon in preparation phase 2 of our network upgrades. You can read about it at http://blog.fileqube.com/announcements/adding-new-hardware/
Darned impressive. I’ve been in touch twice now, expecting to be sidelined with all the updates, and both issues have been dealt with like lightening. HI-5!!
THANKS!!
Char
@Scrapbookcircus - thanks for the Hi-5. Right back at you for being such a valued FQ customer. We value your business and support. If there’s anything we can do to improve our service for you please let me know.